What it does - honestly labelled
Every capability below, grouped by who it's for. Nothing on this page is vapourware: 'Working now' means built and working in the product today. 'Rolling out' means built behind a flag and switching on with our founding businesses. 'Coming soon' means not available yet: Google Wallet passes (coming soon) are waiting on publishing approval, push reminders on what each platform supports, and cross-shop street perks on streets Coco Card HQ sets up. If something isn't built, it isn't on this page.
For customers
The side your regulars see - joining, collecting and discovering.
QR join
Scan the QR on the counter, type a name, done - joining takes about 15 seconds at the till and needs no app store.
Member card
A branded card per business, all inside one Coco Card - installable from the browser, and it still shows at the till with no signal.
Apple Wallet (Google Wallet coming soon)
Apple Wallet passes are available. Google Wallet is coming soon, pending publishing approval.
Offers
Businesses a customer has joined can send offers - only with consent, and any of them can be switched off.
Birthday rewards
Share a birthday month with a business you like and it can treat you - optional, per business.
Discovery profiles
See participating independents nearby and what their programmes offer before you visit.
For staff at the till
One job at the counter: scan - or let the customer do it. Three ways to take a stamp, and everything else defends against mistakes.
Staff scan
Open the scanner link, enter the staff PIN, scan, tap. Works on any phone at the till - no hardware. The way that gives your team the most control: a person confirms every stamp.
Till-screen QR
Any spare phone, tablet or till display signed into the staff app shows a code that changes every minute. Customers scan it themselves - a photo of it dies in 60 seconds.
Counter QR
One QR you print and stand by the till - customers scan it on their own phones and the visit lands, with no business phone, tablet or screen at the counter. Coco Card does the checking: your visit rules per customer per day with a gap in between, a repeat scan that's never a second stamp, unusual patterns slowed down and flagged, an optional location check, and revoke-and-reprint in a click if a photo gets shared.
Staff-confirmed rewards
Whichever way the stamps came in, a reward is handed over at the counter: your team scans the card and taps Redeem, or the customer taps Redeem on their own phone and shows a big live confirmation - with your staff PIN on that step if you want your team to approve each one.
Anti-mistake guards
Cooldowns and per-visit limits stop double stamps and accidental generosity before they happen - and they apply to all three ways of stamping.
Reversals
Wrong tap? One press undoes it, and the ledger records the correction - honest in both directions.
For owners
Your programme, your numbers, your list - with the admin kept small.
The Coco Card Report
A report every Monday, straight from the ledger - who joined, who came back, who's slipping - with a £ estimate that says it is one. Nothing modelled, nothing inflated.
Roles & permissions
Owner, manager and staff each get exactly the access they need - the PIN for the till, the dashboard for you.
Print kit
Counter stand, window sticker and staff guide in your branding - included, with replacements at £39 if one walks off.
Offer manager
Write an offer once and it reaches your consenting members - no separate mailing-list tool to wrestle.
GDPR export & delete
Members export or delete their own data themselves, any time. And your member list is yours: export the whole list as a CSV, export one member's record, or remove someone - all from your dashboard, no waiting on me.
Service reminders
'Your boiler service is due' - scheduled nudges for trades and anyone on a service cycle, delivered as push where available.
For the network
What one shared card makes possible - without ever sharing your rewards.
Business profiles
Every participating business gets a profile Coco Card holders can find - your programme, your hours, your link.
Referrals
Members can refer a friend and both sides get rewarded - your rules decide what a referral is worth.
One identity, separate rewards
One consumer identity across the network, with every business's rewards ring-fenced as its own. Convenience for them - never a shared currency.
Cross-shop street perks
Finish a card at the cafe, unlock a bonus at the barber - neighbouring shops rewarding each other's regulars. Streets are set up and run by Coco Card HQ, not from your dashboard - coming soon; ask whether yours is one.
Where Coco Card is today
Coco Card is a Third Coconut product, built in-house and rolling out now with founding local businesses. The card, the discovery map and the shared backend are live; the native app is built and in final testing. I won't invent a network size or paste fake logos here: if you join now you're early, you talk directly to me, and your customers get the card from day one.